As our vouchers are valid for such a long time, there are occasionally things that happen over the course of their validity which are beyond our control that will mean a voucher can no longer be honoured.
We understand this is disappointing, however our vouchers are fully flexible so you are welcome to browse our full range of experiences and select another of your choice.
Just log in to www.buyagift.com/myvoucher using your voucher reference details and click ‘view the full range’. You will be able to see all available experiences to choose from.
As our vouchers are valid for such a long time, there are occasionally things that happen over the course of their validity which are beyond our control that will mean a voucher can no longer be honoured.
We understand this is disappointing, however as the majority of our vouchers can be exchanged, you are welcome to pick a similar (or different) experience on our website.
Just log in to www.buyagift.com/myvoucher using your voucher reference details and click ‘exchange now’. You will then be able to browse our website to pick your new experience.