We understand that plans can change, and you may need to cancel or amend your dining experience. Here’s how to manage your booking based on how it was arranged.
For codes generated for Zizzi, Prezzo, or ASK Italian, simply contact our customer service team, and we’ll void the code and reinstate your voucher. This allows you to rebook your experience at a later date.
For bookings made via Phone or Email arranged directly with a restaurant, contact the restaurant directly to request an amendment or cancellation. Their contact details will be provided in your booking confirmation.
For online bookings made directly with the restaurant, you can either contact the restaurant directly or reach out to our
We aim to make the process as smooth as possible, so don't hesitate to get in touch if you need help. Our team is always here to support you. Bon appétit!