Gifts and Hampers

Personalisation

• Is personalisation mandatory?
• Can I change my personalisation?
• Can I personalise my item?
• What if I make a mistake in my personalisation?

Gift and Hamper Product Information

• Can I choose a softback or hardback book?
• What is the size of the hamper?
• What ingredients are included in the hampers?

Gift and Hamper Delivery

• Can I choose the date of my delivery?
• Can I send my gift directly to the recipient?
• Can I choose what date to have my order delivered?
• How can I send my gift?

Refunds and Amendments

• Can I cancel my order?
• Can I have a refund?

Placing a Gift and Hamper Order

• Can I exchange into a gift or hamper?
• Can I use my credit voucher to pay for one of these items?
• Can my gift be discounted?
• Can I buy a gift or hamper and a voucher at the same time?