If your Experience box was purchased directly from the Buyagift website, get in touch with the purchaser's name, email address, and the approximate date of the order. We'll be able to help you retrieve the necessary details.
If your Experience box was purchased from a third-party website or retail store and you've already activated it by logging into our website, contact us with the email address and postcode used to activate the voucher. We can assist further based on this information.
If your voucher was purchased from a third-party company and has not been activated, we won't have a record of it in our system. In this case, speak to the retailer it was purchased from for further assistance.
Feel free to reach out if you have any questions or need further assistance!