Here’s how to locate your voucher reference and PIN code based on the type of voucher you have:
Experience Box
- Inside the Box: Open your Experience box and find the voucher titled ‘Your Voucher.’
- Location of Details: The reference number and PIN code are printed on the reverse of the voucher in the bottom right-hand corner.
E-Voucher
- On the Downloaded Voucher: Once downloaded, the reference number and PIN code are displayed on the front of the e-voucher.
Retail Gift Card
- On the Back: For gift cards purchased in retail stores, the reference number and PIN code are located on the reverse of the card.
If you have any trouble finding these details, feel free to reach out for assistance—we’re happy to help!