We understand that receiving a surprise gift can be both exciting and a little puzzling—especially when there's no indication of who sent it. While we’d love to help you solve the mystery, we also have to follow data protection regulations, which means there are limits to the information we can share.
Due to the General Data Protection Regulation (GDPR), we’re not permitted to disclose any personal details about the sender of a gift without their explicit consent. This includes their name, email address, or any identifying information—even if you’re the recipient. These regulations are in place to protect the privacy of all our customers, and we take them very seriously.
While we can’t reveal who the gift is from, there are a few things you can try to help uncover the mystery. It’s often someone close to you, so we recommend checking with friends or family. Sometimes a personal message or initials are included with the gift, which might offer a clue. It may also help to think about whether a recent occasion—like a birthday or anniversary—could have prompted someone to send you a thoughtful surprise.