The website calculates your voucher's value based on the amount paid for it, not its advertised value.
If your voucher was purchased as part of a special offer or had a discount applied, the value may not cover the full cost of a more expensive experience. In this case, you’ll need to pay the difference.
If your chosen experience costs less than your voucher’s value, the remaining amount will be converted into a credit voucher for future use on our voucher redemption website.
For full details, refer to our Terms and Conditions. Let us know if you have any questions we’re happy to help!