All booking confirmations are sent directly from the experience provider. If you haven't received a confirmation, contact the partner you booked with and request them to resend it.
If you don't have the partner's contact details, log in to www.buyagift.com/myvoucher using your voucher reference details to find their information.
Reach out to the partner and ask them to resend your booking confirmation.
Feel free to reach out if you have any questions or need further assistance!