We understand how disappointing it can be when a flying experience is cancelled due to weather. Unfortunately, weather-dependent experiences are occasionally subject to cancellations, but please know this is always done with the participants’ safety as the top priority.
What Happens Next?
Adventure001, the booking agency for this experience, handles cancellations and rebookings. Their terms and conditions state that weather-dependent experiences are non-refundable, but they are happy to accommodate a rebooking for another suitable date.
How to Rebook or Escalate Your Concern
Log in to manage your booking https://www.adventure001.com/redemptions/bag
If you need to rebook or discuss your options further, you can contact Adventure 001 directly at 01753 642 440. Their team will assist you in finding a new date for your experience.
We sincerely apologise for any inconvenience caused and appreciate your understanding in this matter.
Your safety is always the priority, and we are here to support you through the rebooking process.
Please don't hesitate to reach out if you have further questions or require assistance.