We understand that plans can change, and you may need to cancel your experience. To ensure a smooth process, please review the terms and conditions at the time of booking, as these will outline the specific cancellation policy for your chosen experience.
Once a voucher has been redeemed and your booking is secured cancellations must follow the guidelines of the theatre or venue.
If your booking was made using the online booking portal, and you need to make changes, please get in touch with our customer service team. We'll do our best to assist with any amendments in line with the theatre’s or venue’s policy.
Start a conversation with our team today! Click on the conversation icon in the bottom right-hand corner to get in touch.