Placing an order
- How Do I Remove an Item from My Basket?
- I Forgot to Add Something to My Order
- How to Send an E-Voucher Directly to a Recipient
- How Does Klarna Pay in 3 work?
- How does Klarna Pay in 30 days work?
- What payment methods do you accept?
My order
- Are Group Discounts Available?
- Adding a Personal Message to Your Voucher
- What to Do If Klarna Isn’t Working for You
- How to Request a Refund for a Voucher Purchased in the Last 30 Days
- What To Do If You Have Not Received Your Order Confirmation
- What to Do If Your Voucher Is Booked and You Want a Refund
My Voucher
- How Can I Check the Balance of My Voucher?
- I Received a Gift but Don’t Know Who It’s From
- How to Amend Your Booking
- How Do Multiple Choice Vouchers Work?
- Can I Use My Voucher On The Expiry Date?
- How to Manage Your Voucher Expiry
My Experience
- How To Cancel Your Days Out Experience
- How to Book Your Days Out Experience
- How To Cancel Your Theatre Experience
- Cancelling A Dining or Afternoon Tea Experience
- Booking For Multiple People
- How to Arrange for Special Dietary Requirements with Your Dining Experience
Something else
- Dog Friendly Hotels
- How to Add a Gift Box to Your Voucher
- Why do I have to book
- Can We Refund Prepaid Cards?
- How to Request a Refund for an Upgraded Voucher
- How to Unsubscribe from Marketing Emails