Placing an order
- How to Send an E-Voucher Directly to a Recipient
- How Does Klarna Pay in 3 work?
- How does Klarna Pay in 30 days work?
- What payment methods do you accept?
- How to Place an Order Without a UK Postcode
- Is the voucher going to be in my name?
My order
- How to Request a Refund for a Voucher Purchased in the Last 30 Days
- If You Want a Refund but Purchased it More Than 30 Days Ago
- Where is my credit voucher?
- I haven't received my evoucher
- My voucher was purchased from a shop and I would like a refund.
- Will I be able to get a refund?
My Voucher
- How to Manage Your Voucher Expiry
- How to Extend Your Voucher
- Can I extend an expired voucher?
- Is there is a fee to extend?
- How to Use Your Voucher for Something Else
- Why am I being asked to add more money when I redeem my voucher for an experience of my own choice?
My Experience
- Adventure 001 Voucher Already Redeemed
- Adventure 001 Cancelled Due To Weather
- How To Cancel Your Adventure Experience
- How To Book Your Adventure Experience
- Adventure General Information
- How To Cancel Your Driving Experience
Something else
- Dog Friendly Hotels
- How to Add a Gift Box to Your Voucher
- Adding a Personal Message to Your Voucher
- What to Do If Klarna Isn’t Working for You
- Why do I have to book
- What to do if you have not received your order confirmation